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Terms of use

The owner and operator of this website is the company with the name "IOANNIS SAKKOU PHARMACY AND CO OE", with the distinctive title  SMILE-PHARMACY.GR, which is legally represented by Pharmacist Sakkos Ioannis . The headquarters of our company is located at the address: A. Papandreou 138, Ano Glyfada, PC 16561 TAX 998731192 Tax Office. Glyfada

Before using this website and the services we provide through it, users / visitors are invited to read carefully and comply with the following terms and conditions (the other "Terms") governing the use of our online store and websites which it contains, which bind all its visitors and users. The user / visitor of the website automatically accepts these Terms, if he chooses to register as a member. The use of our online store and the services we offer, requires unconditional acceptance of these Terms by users / visitors. In case a user / visitor disagrees with these Terms, please do not use this website.


That's it  has the right at any time and without notice to revise, modify or remove these Terms unilaterally, in its sole discretion, of course updating this text for any changes or additions. It also reserves the right to establish more specific terms of use, which are considered as a whole with these general Terms of Use, but in case of conflict between them, the specific terms of use prevail. Any invalidity of any of these Terms does not invalidate the remainder. The non-practice of of his rights deriving from these Terms, does not imply his resignation from these rights, nor does it lead to the tacit abolition of a Term. The is not responsible for violation of these Terms due to reasons of force majeure, such as earthquakes, fires, floods, extreme weather events, strikes, etc.

Each user / visitor uses this website at their own risk, and its content can in no way be construed as providing direct or indirect advice or prompting users / visitors to take any action.

General information

The use of this website must be done exclusively for legal purposes and in a way that does not impede its use by third parties, and the visitor / user is obliged to use it in accordance with the law, good manners and these Terms and not acts or omissions that may cause damage or malfunction to it (the website), or affect or jeopardize the provision of services by Through him.

This website and the services offered through it are for adults only. Minors are not allowed to use or visit it, as well as to make transactions. The  bears absolutely no responsibility for any visit to this website and its use by minors, as it cannot verify the identity of incoming users / visitors.

The  is still entitled at any time and without notice to change the nature and content of this website, as well as to suspend or temporarily or permanently suspend its operation. The operation of this website may also be suspended or suspended for reasons beyond its control or will.


The users / visitors of this website accept its weakness  to control all its content and the services offered through it. Still, the  does not warrant that the use by the users / visitors of the website, information, data or materials contained in its content, do not infringe the rights of third parties.

The prices of the online store are the same as those of the physical store, but the discounts differ.


Information provided & Products

The photos depicting the products are indicative and can in no way act as binding for it . Regarding the technical characteristics and descriptions of the products coming from our partners or suppliers, the is released from any responsibility regarding the validity of their content.

The  is not responsible or liable for any errors in features and photos listed on the website and cannot ensure that there will be no errors for any reason when entering and/or updating features.

The does not guarantee that the contents and descriptions of the products will be provided without interruption and without errors. It is pointed out that the description of the products, their photos and in general the information included in the indications on the products is carried out by the suppliers themselves (manufacturers, importers, representatives etc.), whose details are written on the items. The does not owe and is not in a position to check, nor is it responsible for the truth or accuracy of these. In addition, it is not responsible for the deviation of the photo, color, quality or appearance of the product in the e-shop from the actual image of the product.

Limitation of Liability

Users / visitors who do not trust  are requested not to visit or make use of this website or the services offered through it. Users / visitors are also encouraged to use anti-virus software, Trojan horses, time bombs, or other malicious programs and items.

That's it  is not responsible for side effects and damage from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products, quality construction, material safety and actual defects. Our liability in the event of a defective product is limited to the obligation to replace it, provided that the product return conditions are met.

That's it  is not responsible for deficiencies in the availability of products due to force majeure, weather events, fire, supplier strikes, illegal conduct of third parties and generally reasons not attributable to its fault

This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website "exactly as they are", without any warranty expressed or implied in any way. Also, the does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users / visitors. Any direct, incidental, ancillary, indirect or consequential damages arising out of, access to, or use of this website, do not constitute liability for, its executives, employees or associates.

This website, in order to facilitate and serve its users / visitors, may provide, inter alia, a link through "links" hyperlinks or banner ads, to websites and third party websites, for content, privacy policy, the completeness and quality of the services provided, or the terms of use, the can not guarantee, nor be liable. The connection to these websites and web pages is the sole responsibility of each user / visitor. The above third parties, providers of these websites and websites, also have the full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and websites, excluding any liability of, such as indications of liability for intellectual property rights or any third party rights. Consequently, users / visitors are required to contact the above third party providers directly, for anything that arises from visiting or using their websites and webpages. Although users / visitors of this website accept that is not obliged, nor can it control the security and content of both the websites and websites and the services of third parties, to which it provides access, however it is entitled at any time to remove, modify or interrupt any third party services or links to websites and websites third party, if at its discretion the law or these Terms are threatened or violated.

Behavior and obligations of users / visitors

Users / visitors are obliged to comply with all relevant Greek, European and International laws and regulations, including indicative and not restrictive laws relating to the protection of intellectual property, protection of personal data, protection of competition, etc. Also users / visitors must make use of this website and the services offered through it in accordance with good manners and these Terms.

The non-compliance of any user / visitor of this website with the applicable law and / or these Terms, gives the right to take the necessary measures and take all necessary action to address such behavior. Thus, in such cases, it is entitled to for example, to deny access to services provided through this website or to delete, edit or move messages, while respecting the principle of proportionality.

Any costs or compensation that may be required to be paid by  , due to a breach by a user / visitor of his obligations arising from these Terms, shall be borne by the said user / visitor, who is obliged to pay them to the immediately and without having to go to court.


Intellectual Property Rights

This website and its content, including images, graphics, photographs, drawings, texts, texts, information materials, services and products, trademarks, trade names, insignia, any form of data, software, unless otherwise stated for specific rights of third parties , are intellectual and industrial property in  and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Also, anything transmitted, retransmitted or sent through this website is the property of , if such a thing is possible and legal.

Intellectual property is acquired without the need for any further formulation and without the need for a contract or prohibition clause against its infringements.

No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of the website.

The names, images, logos, trademarks and insignia representing and displayed on this website are the property of  or third parties and are protected by Greek, European and international intellectual and industrial property laws. Their use is expressly prohibited without prior written permission  or their legal beneficiary. Products, brands, trademarks and distinctive features of third parties, which appear on this website, are the intellectual and industrial property of those who are solely responsible for them.


Management by and the protection of the personal data of the users / visitors of this website, are governed by the relevant Greek and European legislation and these Terms.

During the visit and use of this website and in view of the provision by of the services offered through it, they may be asked to state information that concerns them (eg name, occupation, telephone number, email address, date of birth, etc.). The personal data declared by users / visitors anywhere on the websites and services of this website, are intended solely to ensure the operation of the respective service and may not be used by third parties without complying with applicable laws. Personal data of users / visitors requested by are limited to information necessary for the operation of the online store and the provision of services offered through it, in order to provide them with the best service and the operation of the store is governed by the use of the applicable Code Ethicss.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX). 

The may collect, store and process personal data of users / visitors of this website, only if the above data is provided voluntarily by the interested parties, for the following purposes:

  • for the provision of services chosen by users / visitors through this website (eg purchase of products, information on new products, participation in competitions, etc.).
  • for the best service of users / visitors.
  • for the collection of information from users / visitors (feedback) about its offered products and services smile-pharmacy.grand their improvement based on the information collected.
  • for the collection of information from users / visitors about product proposals based on personal preferences via email, native advertising & personal recommendation.
  • to inform users / visitors about its new products smile-pharmacy.grafter their consent.
  • to inform users / visitors about its offers, as well as for any tenders, after their consent.
  • for the advertising and promotion of its products smile-pharmacy.grremotely, with the consent of users / visitors.
  • for market research and communication with users / visitors, after their consent.
  • to improve its recognizability

Personal data provided voluntarily by users / visitors of this website may be collected by in a File, to be stored and processed by it for the intended purpose.

Holder and responsible for the processing of personal data collected in the above manner and the file created for the above purposes will be the in whose headquarters the above file will be installed.

The recipient of the personal data provided by the users / visitors of this website is only which may forward them to affiliated companies, for reasons of functional and computer service of its transactional relations with the said users / visitors, as well as for statistical and historical reasons. Once the user / visitor has filled in the relevant field and has consented to the sending of informative and advertising-promotional material, the may, after informing the user / visitor, disclose his personal data to third parties for the advertising of the products they offer, as well as to companies that carry out market research or other similar activity.

Users / visitors who have disclosed their personal information have the following rights:

  • The right of access to the data that concern them and are in his possession
  • The right to information on (a) all personal data concerning them, as well as their origin, (b) the purposes of the processing, (c) the recipients or categories of recipients (c) the evolution of the processing over time (d) the logic of automated processing, (e) where appropriate, the correction, deletion, or freezing (locking) of data whose processing is not in accordance with the provisions of Law 2472 / 1997.
  • The right to object to the processing of data concerning them.
  • The right to temporary judicial protection.
  • The consent of the participants in the collection and processing of their personal data can be revoked at any time, but without retroactive effect.

The complies with all its obligations imposed by law. The subject of personal data has the right to request at any time the cessation of sending from of the above information and advertising-promotional material. In order to exercise the right of objection provided to him by Law 2472/1997, the personal data carrier must request in writing from the Processor a specific action, such as the correction of the personal data concerning him, their temporary non-use, their freezing. , their non-transmission, or their deletion.

If the user / visitor voluntarily discloses his personal or sensitive data through this website directly to third parties, it is up to him to investigate the terms of protection of this data by such third parties. The user / visitor accepts that has absolutely no responsibility for such disclosures and for the consequent possible use of such data by other persons. Similarly, the bears absolutely no responsibility for any disclosure by users / visitors of this website of personal and / or sensitive third party data through the website without the prior consent of the data carrier concerned.

Each user / visitor guarantees the accuracy and authenticity of the personal data that concern him and that he submits to the as well as for the right to submit such data.

The opposes the collection of personal data of minors and its policy is not to collect or process data of such persons.


Permission for newsletter updates:

Smile Pharmacy will be able to use the information you provide, in order to contact you for updates with news & offers of, as well as personalized updates based on purchases or product watch list, if you are a registered newsletter user from the

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us or by contacting us at  

In the second case, the Company will take every possible measure to satisfy your request within thirty (30) days, in accordance with the General Data Protection Regulation (EU 679/2016).


By agreeing to receive a newsletter, you agree that we may process your information in accordance with these terms.

We will process your information with respect.

For the sending of the newsletters, and for the protection of your data, we trust and cooperate with the Sales Manago platform, in which we give with your consent the e-mail address for the sending of the newsletters according to its Terms and Privacy Policy. 

Why do we use cookies?

Our primary goal is to continuously upgrade the navigation experience of our site visitors. In order to achieve this and to cover your every need, we use data that relate exclusively to your preferences when you browse our site.

What are cookies?

Cookies are pieces of information, which in the form of very small text usually consisting of letters and numbers, are stored in the browser you use (Chrome, Mozilla Firefox, etc.), helping the most efficient operation of our site. There are 4 different types of cookies:

Functionality Cookies: They allow the execution of basic functions of the site, such as adding products to the cart and storing products in the wishlist.

Preferences Cookies: These cookies "memorize" your preferences when you browse our site, so we can suggest the right products based on your needs.

Advertising Cookies: With advertising cookies we seek to show you ads related to your interests, so as not to bother you with unwanted messages.

Cookies Analytics: They enable us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.


Applicable law

The above Terms are subject to Greek law and are interpreted accordingly. If any provision is deemed invalid or void by the competent Greek court, it ceases to be valid, without this affecting the validity of the other Terms. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Athens.

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-union platform for electronic dispute resolution (platform ADR) available at

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